Shipping Policy
SHIPPING & DELIVERY POLICY
Last Updated: 9 October 2026
Welcome to Belongstoyou! We want your jewellery to reach you safely and on time. This policy explains our order processing, shipping charges and estimated delivery timelines.
1. Order Processing and Dispatch
We aim to process and dispatch confirmed orders within 1–2 working days after successful payment and order verification.
Our working days are Monday to Saturday. Sundays are not considered working days. Public holidays, courier closures and unforeseen circumstances may affect processing or delivery.
Once your order has been dispatched, you will receive shipping or tracking information where available.
Please ensure that your name, mobile number, email address and shipping address are correct when placing your order. Incorrect or incomplete information may cause delivery delays.
2. Shipping Charges
We offer free standard shipping on all domestic orders within India.
There are no standard shipping charges for eligible deliveries within our current service area.
If any additional delivery charge applies to a special shipping arrangement in the future, it will be communicated before you place the order.
3. Estimated Delivery Time
Our estimated delivery timelines begin from the date your order is dispatched.
Delhi NCR: 1–3 working days after dispatch.
Rest of India: 3–7 working days after dispatch.
Remote areas and the North-East: Up to 10 working days after dispatch.
These are estimated delivery timelines and are not guaranteed delivery dates.
Actual delivery times may vary depending on your PIN code, courier availability, weather conditions, public holidays, transportation disruptions and other circumstances beyond our reasonable control.
Please note that the time taken to process and dispatch an order is separate from the delivery time.
4. Shipment Tracking
Where tracking is available, we will share the relevant tracking details after dispatch.
You can use the tracking information to follow the progress of your shipment.
If you have not received tracking details or your shipment status has not been updated, please contact us with your order number so we can assist you.
5. Payment and Cash on Delivery
Belongstoyou currently accepts online payments through the payment methods available at checkout.
Cash on Delivery (COD) is not available.
Orders are processed for dispatch after successful payment and order verification.
6. Delivery Delays
Although we aim to meet our estimated delivery timelines, delays may occur because of courier disruptions, severe weather, regional access restrictions, public holidays, incorrect delivery details or other unforeseen circumstances.
If your order is delayed beyond the expected delivery window, please contact our support team with your order number and tracking details, if available.
We will make reasonable efforts to help you check the shipment status and resolve delivery-related concerns.
Nothing in this policy limits your rights or remedies under applicable consumer-protection law.
7. Incorrect or Damaged Deliveries
Please check your package and product after delivery.
If you receive an incorrect product or discover that an item has been damaged during shipping, contact us promptly.
For transit-damage claims, please retain the shipping package, shipping label and protective packaging. A continuous, unedited unboxing video is required under our standard process for assessing shipping-damage claims. Please refer to our Returns & Refunds Policy for the complete procedure.
Where a product is damaged during shipping, Belongstoyou will bear the return shipping charges for an approved return.
8. Contact Us
For questions concerning order processing, shipping, delivery or tracking, please contact us using the details below.
Business Name: Belongstoyou
Business Owner: Aastha Mishra
Email: shopbelongstoyou@gmail.com
Phone / WhatsApp: +91 88515 51145
Business Address:
House No. 45, Naveen Place,
Jharoda Kalan, Najafgarh,
Delhi – 110072, India.
Grievance Contact: Aastha Mishra, Owner.
We aim to acknowledge consumer complaints within 48 hours and resolve them within one month, in accordance with applicable requirements.
9. Policy Updates
Belongstoyou may update this policy to reflect changes in shipping arrangements, business operations or legal requirements. Any revision will be published on this page with an updated date.
End of Shipping & Delivery Policy